Amkette - Digital Life Redefined

When you buy an Amkette product you can have complete confidence not only in your purchase, but also in the company that stands behind it.

Amkette support and service efforts are held to the same high standard that we set for our Demonstration, Spare Request and Complaint handling.

Simply, we are dedicated to service and support because we know how much our products mean to you.All Amkette Products come with a performance warranty against manufacturing defects from the date of original purchase and entitles the user to get the product repaired/replaced during this period at Amkette’s discretion.Proof of Purchase is required. Warranty does not cover damage caused by misuse, abuse or improper storage.

Technical Helpline Call: +91-9312691448 Monday-Saturday (Except Sunday and Holidays) Email: techsupport@amkette.in

Welcome to Amkette Product Registration Portal

 

Its time to make a smart move by registering your Amkette product online.

Registration will ensure you :

  • get hassle free support at any point during the warranty period.
  • have no need to keep a copy of your Proof of Purchase / Invoice when consulting with Amkette Customer Care*.
  • are kept up to date in case of any product improvement or change.

 

*In case you are contacting your Retailer for support, you may still need a copy of your Invoice.

 


Invoice should not be over 3MBs.
Note: Fields marked with an asterisk * are required.

 

 

Amkette Trubeats Pulse Sports Bluetooth Earphones

2,599.00 2,499.00
Free your workout with immersive wireless sound by Amkette Pulse. Designed to lock in and stay securely in...

Add to cart

Amkette Trubeats Pulse Sports Bluetooth Earphones

2,599.00 2,499.00
Free your workout with immersive wireless sound by Amkette Pulse. Designed to lock in and stay securely in...

Amkette Trubeats Urban Bluetooth Wireless Headphone with Mic, 18hrs Marathon...

2,999.00 2,499.00
18 Hours of battery Life Light weight- 23g Kevlar Reinforced Cable SweatProof Multipairing Rich Bass

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Bluetooth Adapter for Car and Home Stereo (Black)

2,399.00 2,299.00
Amkette Bluetooth Adapter for Car and Home Stereo is an adaptor which transforms your basic car stereo into...

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Bluetooth Adapter for Car and Home Stereo (Black)

2,399.00 2,299.00
Amkette Bluetooth Adapter for Car and Home Stereo is an adaptor which transforms your basic car stereo into...

Trubeats IGO BT Headphones

1,999.00 1,985.00
Enjoy wireless freedom and experience rich music on the go with Amkette IGO Headphone. Easy pairing advance Bluetooth...

Add to cart

Trubeats IGO BT Headphones

1,999.00 1,985.00
Enjoy wireless freedom and experience rich music on the go with Amkette IGO Headphone. Easy pairing advance Bluetooth...

Trubeats Slix Bluetooth Headset

3,195.00 2,995.00
Experience the ultimate in sound, style and convenience with the enhanced Amkette Trubeats Slix 2. Designed for comfort...

Add to cart

Trubeats Slix Bluetooth Headset

3,195.00 2,995.00
Experience the ultimate in sound, style and convenience with the enhanced Amkette Trubeats Slix 2. Designed for comfort...

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More FAQs can be found in the Support Warranty FAQ:

https://www.amkette.com/warranty

Warranty Policy

Amkette Warranty Policy:

All Amkette products are covered under performance warranty against any defects from the date of original purchase. If a product proves to be defective in material or workmanship during the warranty period, Amkette will, at its sole option, repair or replace the product. Amkette provides no warranty for the products malfunctioning due to third-party software license or otherwise installed by the customer.

Amkette products carry a specific period of warranty for each product (please visit the “specification” of respective product page). This warranty entitles the purchaser to get the product repaired or replaced under the following conditions –

  1. During the warranty period Amkette will at no additional charge, replace defective parts or products with new parts or serviceable parts or products that are equivalent to new parts or products in performance.
  2. The Company’s obligation under this “Limited Warranty” shall be limited to repairing or providing replacement of product/part(s), which are found to be defective during the given time period of warranty.
  3. In no event, Amkette shall be responsible for any direct, incidental, consequential or other damages of any kind.
  4. In the event of any service availed from Amkette on chargeable basis or for out of warranty product, the charges for the same have to be paid at the service centre in advance. (Please visit annexure – II to know the schedule of charges).
  5. To obtain warranty service, Amkette may require the original proof of purchase.
  6. The warranty does not cover:
    1. Any physical damage.
    2. Damages, deterioration or malfunction resulting from: –
      • Repair or attempted repair by any one not authorized by Amkette
      • The serial numbers or warranty seal of the product being removed or defaced
      • Use of the product within an improper or inappropriate operating environment
      • Damage to or loss of any programs, data or removable storage media.
      • Normal wears and tears
      • Software or data loss occurring during repair or replacement or during usage of the product.
      • Failure of owner to perform periodic product maintenance as stated in the User Guide / Quick Start Guide
      • Accessories external to the system
      • A claim for missing software or accessories not reported within 3 working days after purchase
      • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
  7. Limitation of liability under “Lifetime Warranty” implies that the product is reliable and free from known defects and that the Amkette will, without charge, repair or replace defective parts under certain conditions for the duration of the expected life of the product. These conditions are mentioned in point 6 above. Further, the duration of the life of the product is defined according to the expected use, and the life of the components. As per this, certain Audio cables & HDMI cables are defined as having a life of 5 years, and the “Lifetime Warranty” is covered for this period only.
  8. Limitation of li Limitation of liability under ‘Warranty against manufacturing defects’ enables to get the product replaced at no charge, if a purchaser reports about the manufacturing defect within 30 days of purchase. This set of warranty is valid various products such as Dust Cover, CD/DVD Wallet, Office organizers, CD/DVD organizers and laptop sleeves etc (please visit the “specification” of the respective page). After the first 30 days any defects in workmanship will not be covered by the warranty.
  9. Limitation of liability under “Limited Warranty” except for the warranties set forth herein, Amkette disclaims all other warranties, expressed or implied or statutory, including but not limited to the implied warranties or merchantability or fitness for a particular purpose.

For further assistance please contact Toll Free – 1800 11 9090 Email: techsupport@amkette.in

Service Request Form

Please provide us as much information as possible in filling the fields below. The relevant information would help us serve you better. Your request would be entertained by the competent service engineer in soonest possible time.

Contact Information

Note: Fields marked with an asterisk * are required.

  1. It is recommended to contact Amkette Customer Care before coming to a Walk-In Center (WIC), as Customer Care may be able to help resolve the product issue. The same applies, if you have technical support questions, software issues/questions, complaints, requests or feedback, please contact Customer Care first:
    • Customer Care website: http://support.amkette.com
    • Customer Care contact page: http://support.amkette.com/contact
  2. The Walk-In Center provides assistance in regards to support and warranty claims. All support and warranty claims are subject to the Amkette Hardware Warranty which was originally included with your product, but can also be found here: https://www.amkette.com/warranty
  3. In the event you need to contact a Walk-In Center (WIC), the list of Walk-In Center locations can be found below.
  4. The WIC locations are open:
    • Monday to Friday: 09.00-17.30
    • Saturday: 09:00-13:30
    • Except for official national and public holidays
  5. The WIC locations will only provide a Carry-In Exchange Support, which means, that in order to receive support or assistance with warranty claims, you must physically go to a WIC location. It is not possible to send products or arrange advance replacements with a Walk-In Center location.
  6. In order to receive support or assistance with warranty claims, the following will be requested and is required to provide to the WIC location:
    • Proof of Purchase in the form of a sales receipt or dated itemized receipt from an authorized Amkette Dealer or Reseller that shows a description of product along with its price. The Proof of Purchase will be used for warranty verification purposes.
    • Personal details, such as name, address and contact information.
    • Government-issued photo ID of the person who submits and collects product from WIC.
    • The Amkette product with all original parts and accessories included. This includes keyboard and mouse combo products which must be both provided.
  7. If your Amkette product is determined to be faulty and needs to be replaced, the following apply:
    • According to Amkette Hardware Warranty (https://www.amkette.com/warranty), the WIC location will replace a defective product at its sole discretion with either a new product or with a refurbished product of an equivalent or better functionality.
    • Obsolete or discontinued products that are defective and under warranty will be replaced with the same product, if available. Otherwise, it will be replaced with a product of equivalent or better functionality or Purchase Amount will be processed for refund.
    • If the warranty replacement product is not available at the WIC location you may be requested to return at a later time to collect the warranty replacement product. Should this be the case the WIC location will provide detailed information when you will be able to collect the warranty replacement product.
    • The warranty replacement product will be opened and demonstrated by the WIC to ensure full functionality at the time of exchange.
    • A sign-out form in the form of a job sheet will be required to sign in order to release the warranty replacement product. The form confirms the replacement products full functionality and confirmation of receipt the warranty replacement product.
    • A replacement product is warranted for the remainder of the original product’s warranty period or thirty (30) days, whichever is longer
    • The warranty replacement is reserved for 15 days and has to be collected within that time period. If it is not collected within 15 days, the warranty replacement reservation is removed. This means that you may need to wait for a warranty replacement to become available or another warranty redress option is to be provided.
  8. In the event you have any feedback, concerns or complaints in regards to our Walk-In Center, please feel free to contact Customer Care via our contact page found here: http://support.amkette.com/contact

Ahmedabad
4, Satyam Apartments,
Bhai Kaka Nagar, Theltej,
Ahmedabad -380054
Contact Person: Sachin Kumbhar
Tel : +91-79-26854188/8000812608
Email : ahmservice@amkette.co.in
Bengaluru
302, Blue Cross Chambers,
11, Infantry Road Cross,
Bengaluru – 560001
Contact Person: Shariff
Tel : +91-80-41696276/9916309686
Email : banservice@amkette.org
Bhubaneswar
Plot. 402, Near BDA OMC Park Saheed Nagar,
Bhubaneswar – 751007
Contact Person: Jitender
Tel : +91-674-3266672/9583200122
Email : bhubaneshwar@amkette.co.in
Chennai
Door No:TL-9, ALsa Mall
3rd Floor Left Wing,
15 Montieth Road,
Egmore, Chennai – 600008
Contact Person: Logeshwari
Tel : +91-44-48513146/28554619
Email : chennai@amkette.org
Delhi
C-64/4 Okhla Industrial Area,
Phase-II, New Delhi-110020
Contact Person: Rasheed Ali
Tel : +91-9312691448
Email : delservice@amkette.co.in
Kolkata
3-D, Shivam
46-E, Rafi Ahmed Kidwai Road
Kolkata – 700016
Contact Person: Shibshanker
Tel : +91-33-2294615/9163239401
Email : kolservice@amkette.co.in
Lucknow
333, Prince Complex,
Hazrat Ganj,
Lucknow – 226001
Contact Person: Ritesh Tiwari
Tel:+91-522-3230777/7668391712
Email:lkoservice@amkette.co.in
Mumbai 
25, Nand Ghanshyam Ind. Area, Off Mahakali Caves Road,
Andheri (E), Mumbai – 400093
Contact Person: Ajay
Tel : +91-022-40057654/7738665310
Email : mumservice@amkette.org
Secunderabad
309, 3rd Floor,
Swapnalok Complex,
Secunderabad – 500003
Contact Person: Panna Lal
Tel : +91-40-40200370/27892865
Mob.No. : 9396461261
Email : hydservice@amkette.org

Agra
Amkette Care Centre
Daya It Solutions
Block No 26,Shop No 106
Near Aahar Restaurent, Sanjay Place
Agra- 282002
Tel : 0562-4057172,+91-9837220656
Baroda
Krishna Enterprise
107,Phoenix Complex, Sayajigunj,
Vadodara-390005
Tel : +91-9824332250/ 0265-2342662
Cochin
Amkette Care Centre
Smart Core Systems
Door No.: 63/2502E, 2nd Floor Anjiparambil
Business Centre Near Manorma Jn
Cochin – 682016, Kerala
Tel : 0484-3074733/09809844844
Indore
Amkette Care Centre
Excel Compuzone
LG 10, Akash Deep Complex
Sapna – Sangeeta Road
Indore – 452001, Madhya Pradesh
Tel : +91 – 9425055938
Mumbai-Thane
Amkette Care Centre
Unity Infotech
Shop No.4, Vinod Appartment
Adalji Road, Charai,Near Prashant Hotel ,
Thane (West)- 400601
Tel : 022-32522273/ 09821226020/
09322059092
Mumbai -Vashi
Amkette Care Centre
Ambit Technologies
B-361, First Floor,
Vashi Plaza, Sector 17,
Vashi, Navi Mumbai 400703
Tel : 022-27895503,9321666646
Pune
Amkette Care Centre
Suraj Technology
Bhosale Shinde Arcade,First Floor, Shop No.52, Deccan Gymkhana J.M. Road
Pune-411004
Tel : 041-294555/9921234555
Surat
Amkette Care Centre
Icon Infosys
D/16,First Floor,Kailash Nagar,Sagrampura
Surat-395002
Tel : +91- 9825066755/0261-2465405
Vizag
Amkette Care Centre
Network Computer Services
10-1-24/1 Opp Shivarama Sweet
Assilmetta Junction
Vizag-530003
Tel : 0891-2502656/6633446